Delivery in Italy by BRT Express.
For the rest of Europe, by international courier DPD, FedEX.
Free shipping in Europe only!
There will be a 20 euro shipping charge for countries outside the EU and free shipping for orders with minimum of 3 items!
1. Delivery Time
Packages are usually sent within 2 days of receiving payment. If the order is ordered after 15.00, the order will be processed the next day. Shipments within the EU take between 2 and 5 working days. Shipments to non-EU countries may also take up to one week.
2. Track My Package
Once your order has been submitted, you will receive a confirmation email. Once the order has been delivered to logistics, you will receive a shipping confirmation email with all order details, including tracking. Number and link to logistics website for tracking packages from shipping to delivery.
3. Unsuccessful Delivery Of Goods
If you are not at home, you will be notified by the logistician or you will be called at the time of ordering by phone number. This is usually useful through the first working day.
Exclusion of liability:
The main objective is to ensure that the order reaches its destination as soon as possible. The customer and/or the recipient is responsible for receiving the products received and the delivery details provided at the time of purchase (always check that they are correct).
We shall not be liable to the customer or recipient for non-refundable shipping costs and/or additional costs for delivery or replacement of the goods. Any liability for any damages.
If you receive an incorrect or damaged item, we invite you to contact us by phone or email within three days of receiving your order. , preferably with a photo of the package and its contents.